Shipping policy
Shipping Details
At NanoSmooth.store, we strive to get your order to you as quickly and safely as possible. Below you will find everything you need to know about our shipping process.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods and Estimated Delivery Times
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping | 7–14 business days |
| Expedited Shipping | 3–7 business days |
| Express Shipping | 1–3 business days |
Shipping Costs
Shipping costs are calculated at checkout based on your location and chosen shipping method. We offer free standard shipping on orders over a qualifying amount as shown at checkout.
International Shipping
We ship to many countries worldwide. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer. Delivery times for international shipments may vary depending on customs clearance.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our carrier's website.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us at support@NanoSmooth.store. We will work with the carrier to resolve the issue as quickly as possible.
Incorrect Address
Please ensure your shipping address is correct before placing your order. NanoSmooth.store is not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately at support@NanoSmooth.store.
Contact Us
For any shipping-related questions, feel free to reach out to our team at support@NanoSmooth.store. We are happy to help!